Privacy Policy
This Privacy Policy explains how HookForge Marketing LLC ("HookForge", "we", "us") handles information in connection with this website. It applies to this website only.
Information we collect
We collect a limited amount of information through this website:
- Contact form information. When you submit the contact form, we receive the name, email address, company, website or app details and message you provide. It is forwarded to us by email, through the form provider named below, so that we can reply.
- Technical and usage information. Standard information such as browser type, device type, referring pages and pages viewed may be collected automatically when you visit the site.
We do not ask for sensitive personal information through this website, and you should not submit it in the contact form.
Website analytics
We may use product and website analytics to understand, in aggregate, how visitors find and use this site. Where analytics are enabled, we use Mixpanel (Mixpanel, Inc.) for this purpose. Mixpanel may record events such as page views and interactions, along with technical details like browser, device type, approximate location derived from IP address, and a randomly generated identifier used to recognise a returning browser. We use this information to improve the website's content and performance — not to build advertising profiles of visitors to this site. Mixpanel processes this information on our behalf as a service provider, and its own practices are described in its privacy policy at mixpanel.com/legal/privacy-policy.
Cookies
Cookies and similar technologies (including browser local storage) may be used to operate the website and to support analytics such as Mixpanel. Most browsers allow you to refuse or delete cookies through their settings; doing so may affect parts of the site. Where required by applicable law, cookies and analytics that are not strictly necessary are used only with your consent.
Third-party services
We rely on a small number of third-party providers to run this website. They process information on our behalf and only as needed to provide their service:
- Website hosting — serving the pages you are reading.
- FormSubmit — when you submit the contact form, the details you entered are transmitted through FormSubmit (formsubmit.co), which forwards them to our inbox by email. Its privacy policy is available at formsubmit.co/privacy.
- Mixpanel — website and product analytics, where enabled.
Separately, when we deliver advertising services to clients, advertising platforms such as Meta, TikTok, Google and AppLovin act under their own terms and privacy policies. This policy does not cover those platforms or the data processed within a client's own app or advertising accounts.
How we use information
- To respond to enquiries submitted through the contact form.
- To provide, maintain and improve this website.
- To communicate about services you have asked us about.
- To comply with applicable legal obligations.
We do not sell information submitted through this website.
Data retention
Contact enquiries are kept for as long as needed to respond and to maintain a record of our correspondence, unless you ask us to delete them earlier or a longer period is required by law. Analytics information is retained in aggregate form for as long as it remains useful for understanding site performance.
Data security
We take reasonable technical and organisational measures to protect information submitted through this website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To make a request, contact us using the details below. We may need to verify your identity before responding.
International visitors
This website is operated from the United States and can be accessed internationally. Information submitted through it may be processed in the United States or in other countries where our service providers operate. Where required, we take steps to ensure appropriate safeguards are in place.
Children
This website is intended for business audiences and is not directed to children. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised "last updated" date.
Contact
Questions about this policy can be sent to contact@hookforgemedia.com, or by post to HookForge Marketing LLC, 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States.